Windows Install Guide

Follow the steps below to install the Windows OS Gateway

Pre-Installation

Before starting the installation process, keep in mind the following information:

  • Critical Labs gateway requires either a Static or Reserved DHCP IP Address
  • Outbound Internet access will be needed from the gateway to the Critical Labs API in
    AWS as well as local network access will be needed to access SNMP/Modbus for polling
    devices on local ports.

For more detail on the required firewall settings, please refer to the Gateway Installation
Requirements document.

Once you have installed and setup your Operating System of choice, please proceed to install
the latest build of the Java Runtime Environment 8 (JRE 8). This can be done using your
preferred package manager or downloaded from the web.

Cloud Setup and Software Installation

In order to download the gateway installer, you will first need access to the Critical Labs portal.
If you do not already have an account, please reach out to Critical Labs Support at
support@criticallabs.com.

Step 1: Select “My Equipment” from the navigation menu:

Step 2: Click the (+) button in the right-hand corner of the Gateways page.

Step 3: Select the Windows OS software download for your operating system and click Download.

Step 4: Follow the steps to give your gateway a name and then select “Get Key” to receive an activation key. You will need to enter this key into the gateway’s setup page upon installation.

Step 5: Click “Done” and proceed with running the gateway installer. Upon installer completion, the gateway will open its status page in your web browser and request the activation key. Copy and paste the key that was provided to you and click Activate. Upon successful activation you will see a success message. Your gateway is now connected to the Critical Labs portal and you can begin importing devices.

Step 6: Copy and paste the activation key that was provided to you in Step 4 and click Activate. Upon successful activation you will see a success message. Your gateway is now connected to the Critical Labs portal and you can begin importing devices!

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